Contact Us

Welcome to the Maqocishe Customer Support Center. We aim to provide clear, dependable assistance throughout your shopping experience. Whether you need additional information about products from our Home Convenience, Home Organization, or Cleaning Tools collections, guidance on product use and care, or help with an existing purchase, our customer service team is available to assist you.

For questions involving orders, shipment status, product information, care guidance, or potential business and wholesale cooperation, please contact us through the official channels listed below.

1. Email Support

Customer Support Email: support@maqocishe.com

Expected Response Time: Our support team reviews customer inquiries during normal business operations. In most cases, you can expect a response within 1–2 business days (approximately 24–48 hours).

For questions related to an existing purchase, please include your Order Number in the subject line or message. Providing the email address used during checkout may also help us locate your order and respond more efficiently.

2. Telephone Support

Customer Service Phone: +1 (478) 979-5619

Service Hours: Monday through Friday, 9:00 AM–6:00 PM Eastern Standard Time (EST).

Please Note: Your telephone or mobile service provider may apply standard call charges or other carrier fees.

3. Business & Corporate Information

Maqocishe is committed to offering practical household products supported by transparent customer communication and dependable service. Our collections focus on convenient everyday solutions, better home organization, and useful cleaning tools for regular household routines.

The business operations supporting order administration, logistics coordination, customer service, and applicable compliance responsibilities are managed by our operating company:

Operating Company: Hongkong Newkou Limited

Company Address:
Room A22, 10/F, No. 52, Hung To Road
Kwun Tong, Hong Kong

We appreciate your trust in Maqocishe and look forward to assisting you with products and solutions designed to make everyday home life more practical, organized, and comfortable.