Terms of Use

Effective Date: June 2026

Welcome to Maqocishe. This website and the services made available through it are owned and operated by Hongkong Newkou Limited.

These Terms of Use govern your access to and use of the Maqocishe website, including your browsing of products in our Home Convenience, Cleaning Tools, and Home Organization collections. Purchases made through our store are also subject to our separate Terms of Purchase, together with any other policies referenced on this website.

By accessing, browsing, or otherwise using this website, you agree to be bound by these Terms of Use. If you do not accept any part of these terms, you should discontinue use of the website.

1. Accuracy of Account and Order Information

When you provide information through our website, you agree that all personal, billing, contact, and delivery information submitted by you will be truthful, complete, accurate, and current.

You are responsible for updating any information that changes and for ensuring that the details associated with your account or order remain correct.

Maqocishe is not responsible for delays or other issues caused by inaccurate information supplied by a customer.

2. Privacy and Personal Information

We respect the privacy of our customers and website visitors.

Information collected through the Maqocishe website is handled according to our separate Privacy Notice, which explains how personal information may be collected, used, stored, disclosed, and protected.

By using our website, browsing our collections, placing an order, or communicating with our customer support team, you acknowledge the data practices described in that policy.

3. Intellectual Property and Acceptable Website Use

Unless otherwise stated, the materials available on the Maqocishe website—including product photographs, graphics, logos, written content, page designs, software elements, and other website materials—are owned by or licensed to Hongkong Newkou Limited and may be protected by applicable copyright, trademark, and intellectual property laws.

We grant visitors a limited, personal, non-exclusive, non-transferable, and revocable right to access and use the website for ordinary shopping and personal purposes.

Without prior written authorization, you may not:

  • Copy, reproduce, distribute, sell, or commercially exploit website content
  • Republish, frame, mirror, or imitate substantial portions of our website
  • Introduce viruses, malware, Trojan horses, or other harmful software
  • Use automated scraping, crawling, data extraction, or data-mining systems
  • Attempt to bypass website security or access restrictions
  • Use the website in a way that places an unreasonable burden on our systems or infrastructure

We may restrict or terminate access to the website where we reasonably believe these conditions have been violated.

4. Reviews, Comments, Images, and Other User Content

You may have opportunities to submit reviews, comments, photographs, videos, feedback, or other content to Maqocishe.

You are solely responsible for ensuring that anything you submit is lawful, accurate, and appropriate.

You must not submit content that:

  • Is defamatory, threatening, misleading, obscene, or unlawful
  • Infringes copyright, trademark, privacy, publicity, or other third-party rights
  • Contains malicious software or harmful code
  • Uses false contact details or intentionally disguises the identity of the sender

By voluntarily submitting content to Maqocishe, you grant us a worldwide, perpetual, transferable, non-exclusive, royalty-free license to use, reproduce, adapt, edit, display, publish, distribute, and promote that content through our website, advertising materials, social media, and other marketing channels without requiring additional permission or payment.

5. Links to External Websites

Our website may contain links to websites or services operated by independent third parties.

These links are provided for convenience and do not mean that Maqocishe controls or endorses the external website.

We are not responsible for the content, security, privacy practices, products, services, or business activities of third-party websites.

If you choose to visit an external website, you do so at your own discretion and should review that website's applicable terms and privacy policies.

6. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE MAQOCISHE WEBSITE, ITS CONTENT, AND RELATED SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS.

We do not make warranties or guarantees, whether express or implied, regarding the continuous availability, accuracy, reliability, security, or error-free operation of the website.

To the fullest extent allowed by law, we disclaim implied warranties including, where applicable, warranties of merchantability and fitness for a particular purpose.

We do not guarantee that:

  • The website will always operate without interruption
  • Technical errors will never occur
  • Website servers will always remain available
  • The website will be completely free from viruses, security risks, or other harmful components

Nothing in these terms excludes rights or protections that cannot legally be excluded under applicable consumer law.

7. Limitation of Liability

To the fullest extent permitted by applicable law, you use the Maqocishe website at your own risk.

Hongkong Newkou Limited, together with its directors, employees, contractors, fulfillment providers, and logistics partners, will not be liable for indirect, incidental, special, punitive, exemplary, or consequential damages arising from or relating to:

  • Website downtime or technical interruptions
  • Your use of, or inability to use, the website
  • The purchase or use of products offered through the store
  • Unauthorized access to your information
  • Network, hosting, or server failures

To the extent permitted by law, any legal claim relating directly to your use of the website must be brought within one (1) year after the event giving rise to the claim.

8. Indemnification

You agree, to the extent permitted by law, to indemnify, defend, and hold harmless Hongkong Newkou Limited, its directors, employees, service providers, and business partners from claims, losses, liabilities, penalties, damages, and reasonable legal expenses resulting from:

  • Your breach of these Terms of Use
  • Fraudulent or unlawful activity carried out by you
  • Your misuse of the website
  • Your violation of another person's intellectual property, privacy, or other legal rights

9. Electronic Communications

When you use the Maqocishe website, place an order, or contact us electronically, you agree that we may communicate with you through electronic methods, including email and website notices.

You acknowledge that electronic communications, policy notices, transactional messages, and other digital records may satisfy legal requirements that information be provided in writing, where permitted by applicable law.

10. Reporting Copyright Concerns

Maqocishe respects intellectual property rights.

If you believe copyrighted material belonging to you has been used on our website without authorization, please send us a written notice containing sufficient information for us to review the matter.

Your notice should include:

  • Your physical or electronic signature
  • Identification of the copyrighted work you believe has been infringed
  • Identification and location or URL of the allegedly infringing material
  • Your name and contact information
  • A good-faith statement that the disputed use is not authorized by the copyright owner, its representative, or applicable law

Notices may be sent to:

support@maqocishe.com

11. Events Beyond Our Reasonable Control

Maqocishe will not be considered in breach of these terms for delays or failures caused by circumstances beyond our reasonable control.

Such circumstances may include, without limitation:

  • Natural disasters
  • Severe weather
  • Epidemics or public health emergencies
  • Government restrictions
  • Labor disputes
  • Transportation interruptions
  • Carrier failures
  • Major supply-chain disruptions
  • Internet, hosting, telecommunications, or infrastructure failures

Our obligations may be suspended for the duration of such circumstances where reasonably necessary.

12. Transfer of Risk

Unless mandatory law provides otherwise, risk relating to loss of or damage to purchased products transfers to the customer when the applicable goods are handed over to the designated shipping carrier.

Any shipping-related rights and remedies remain subject to our Shipping Policy, Return Policy, and any non-waivable protections under applicable law.

13. Governing Law and Jurisdiction

These Terms of Use, together with contracts and transactions connected with use of the Maqocishe website, are governed by the applicable laws of the Hong Kong Special Administrative Region, without regard to conflict-of-law principles.

To the extent legally permitted, disputes arising from or relating to these terms or use of the website will be submitted to the courts of competent jurisdiction in Hong Kong.

Any mandatory consumer rights available under the laws of your place of residence remain unaffected where they cannot lawfully be excluded.

14. Severability and Assignment

If any provision of these Terms of Use is found by a competent authority to be invalid, unlawful, or unenforceable, that provision will be limited or removed only to the extent necessary.

All remaining provisions will continue in full force and effect.

You may not transfer or assign your rights or obligations under these terms to another person or entity without our prior written consent.

Maqocishe and Hongkong Newkou Limited may transfer or assign their rights and obligations under these terms where permitted by law.

15. Entire Agreement

These Terms of Use, together with the policies and terms expressly incorporated into them, represent the complete agreement between you and Hongkong Newkou Limited concerning use of the Maqocishe website.

They replace any prior discussions, representations, communications, or agreements relating to the same subject matter, whether written or oral.

Official Contact Information

If you have questions about these Terms of Use or need assistance regarding the Maqocishe website, please contact us using the details below:

Brand Name: Maqocishe
Operating Entity: Hongkong Newkou Limited
Company Address: Room A22, 10/F, No. 52, Hung To Road, Kwun Tong, Hong Kong
Support Email: support@maqocishe.com
Customer Service Phone: +1 (478) 979-5619