Terms of Purchase

Effective Date: June 2026

Welcome to Maqocishe. We provide practical household products across Home Convenience, Cleaning Tools, and Home Organization, with a focus on products that support easier routines, cleaner spaces, and better everyday organization.

These Terms of Purchase apply to orders placed through our online store and form part of the agreement between you and Maqocishe when you complete a transaction. By submitting an order, you confirm that you have read and accepted these purchasing terms together with our applicable Privacy Notice and Terms of Service.

Please review the following provisions carefully before completing payment.

1. Customer Eligibility & Compliance

By placing an order through Maqocishe, you confirm that you:

  • Are at least 18 years of age, or have otherwise reached the legal age required to enter into a binding contract in your jurisdiction
  • Have the legal capacity to complete the transaction
  • Are purchasing our products in accordance with the laws and regulations applicable in your location

Where permitted by law, customer service communications, including written or telephone correspondence, may be documented for service quality, compliance, dispute handling, training, or internal recordkeeping purposes.

2. Privacy & Information Protection

Maqocishe handles personal and transactional information in accordance with the practices described in our Privacy Notice.

By placing an order, whether through our website or another authorized ordering channel, you consent to the processing of information necessary to:

  • Verify and process your purchase
  • Arrange payment
  • Fulfill and deliver your order
  • Provide customer support
  • Prevent fraudulent or unauthorized transactions

We may revise our privacy practices from time to time where appropriate. Continued use of our services after an updated policy becomes effective will be subject to the revised terms.

3. Order Acceptance & Fulfillment Rights

Submission of an order does not automatically guarantee acceptance.

Maqocishe reserves the right to review, place on hold, refuse, or cancel an order in circumstances including, but not limited to:

  • Product unavailability
  • Suspected fraud or unauthorized payment activity
  • Incorrect pricing
  • Technical or system errors
  • Inability to verify necessary order information

We may also request reasonable identity or payment verification before an order is released for fulfillment.

If Maqocishe cancels an accepted payment before fulfillment, the applicable amount will be returned to the original payment method.

Product prices, specifications, promotions, and availability may be updated at any time without advance notice.

4. Product Images, Descriptions & Reasonable Variations

We make reasonable efforts to present our Home Convenience, Cleaning Tools, and Home Organization products accurately.

However, minor differences may occur between product images displayed online and the item you receive. Such differences can result from:

  • Screen brightness or color settings
  • Photography conditions
  • Production batches
  • Material characteristics
  • Normal manufacturing tolerances
  • Minor measurement variations

Certain household products may naturally vary slightly in texture, finish, dimensions, or appearance.

Customers should review product descriptions, measurements, materials, and other available specifications before completing an order, particularly when using accelerated or express checkout options.

If a product differs materially from the description provided on our website, any available remedy will be handled according to our applicable Return Policy.

5. Pricing Errors

Although we take reasonable steps to maintain accurate pricing, occasional technical or administrative errors may occur.

Maqocishe is not required to complete an order at a clearly incorrect price caused by:

  • Website errors
  • System malfunctions
  • Data-entry mistakes
  • Promotional configuration errors
  • Other unintended pricing discrepancies

If an order is affected by an incorrect price, we may cancel the affected transaction before shipment, notify you, and refund any amount already paid for that order.

We reserve the right to correct inaccurate pricing information when identified.

6. Product Availability & Delivery Estimates

Stock information displayed on our website is provided as a current estimate and does not constitute a guaranteed reservation of inventory.

After successful payment processing, standard international delivery may generally take approximately 10 to 20 business days, subject to fulfillment and shipping conditions.

Delivery or dispatch times may be affected by circumstances such as:

  • High order volumes
  • Carrier delays
  • Severe weather
  • Customs processing
  • Supply chain interruptions
  • Inventory changes

Accordingly, an item displayed as available may not always be eligible for immediate dispatch.

If a product becomes unavailable while your order is being processed, Maqocishe may:

  • Notify you of the availability issue
  • Remove the unavailable item from the order
  • Adjust the applicable order total
  • Refund the amount paid for the unavailable item

7. International Orders & Local Requirements

Customers purchasing Maqocishe products for delivery across international borders are responsible for understanding any requirements that may apply in the destination country or region.

Depending on your location:

  • Manufacturer warranties may be restricted, unavailable, or subject to different terms
  • Local service or support options may differ
  • Product instructions, measurements, or care information may primarily be provided in English
  • Packaging, labeling, or documentation may differ from local retail conventions

You are responsible for determining whether the products ordered can legally be imported, received, and used in your destination jurisdiction.

8. Customs Duties, Taxes & Import Charges

Shipping charges displayed during checkout cover the applicable shipping service shown for your order unless otherwise stated.

For international deliveries, additional charges may be imposed by customs or government authorities in the destination country or region, including:

  • Customs duties
  • Import taxes
  • Value-Added Tax (VAT)
  • Clearance fees
  • Other government-imposed charges

Unless expressly stated otherwise at checkout, these additional charges are the responsibility of the customer acting as the importer or recipient of the shipment.

Maqocishe does not control the amount or assessment of such charges.

9. Governing Law & Business Information

These Terms of Purchase and transactions completed through the Maqocishe store are governed and interpreted in accordance with the applicable laws of the Hong Kong Special Administrative Region, subject to any mandatory consumer protections that may apply in your jurisdiction.

The Maqocishe online store is operated by:

Brand Name: Maqocishe
Operating Entity: Hongkong Newkou Limited
Company Address: Room A22, 10/F, No. 52, Hung To Road, Kwun Tong, Hong Kong

Customer Support

If you have questions regarding these Terms of Purchase, an order, payment, shipment status, or product information, please contact our customer service team.

To help us locate your order efficiently, please include your Order Number and the email address used at checkout.

Support Email: support@maqocishe.com
Customer Service Phone: +1 (478) 979-5619